jakartaqq Platform Privacy Notice
This page describes what we collect when you use jakartaqq and how we keep that data protected. We at jakartaqq take your privacy seriously. When you register an account, deposit via DANA, e-wallet, mobile banking, or local payment, or play our live-dealer tables and sportsbook, you share personal and financial information with us. We store that data on encrypted servers, process it only for account management and regulatory compliance, and never sell it to third parties.
Our privacy commitments apply across all jakartaqq services—live blackjack, roulette, baccarat, Dragon Tiger, sportsbook markets (Liga 1, Piala AFF, badminton, MotoGP), and slot games. This notice covers data we collect, how we use it, who we share it with, your rights, and how to contact us if you have questions.
We operate under jurisdiction-restricted access: our services are available only where local law permits. Your use of jakartaqq implies you have verified that access complies with your jurisdiction's law.
What Data We Collect on jakartaqq
We collect data in two categories: account data and behavioral data. Account data includes your email address, mobile number, full name, date of birth, ID number (KYC verification), proof of address, and payment method details. We collect this when you register, verify your account, or request a withdrawal. Behavioral data includes your game history (bets placed, outcomes, winnings, losses), login timestamps, device type, IP address, and browsing activity within jakartaqq. We track behavioral data to detect fraud, comply with anti-money-laundering regulations, and understand how users interact with our platform.
We do not collect data on your activities outside jakartaqq. We do not track your browsing on other websites or access your camera, microphone, or location unless you explicitly grant permission. Payment information—your DANA, e-wallet, mobile banking, or local payment account details—is handled by our payment processor, not stored directly on our servers. We retain encrypted references to your payment method so future withdrawals are faster.
How We Use Your Data
We use account data to manage your jakartaqq account, process deposits and withdrawals, verify your identity, and settle bets. We use behavioral data to detect suspicious activity (e.g., account takeover attempts), comply with financial regulations in Indonesia and Southeast Asia, and improve our platform's performance. We share data with our payment processors (e.g., online payment gateway operators), our hosting providers, and our anti-fraud partner. These third parties sign data-processing agreements and are bound to treat your data confidentially. We do not sell or rent your data to marketers or data brokers.
Cookies and Device Identifiers
Our jakartaqq mobile app and web browser use cookies and local-storage tokens to keep you logged in, remember your preferences, and track session activity. These are essential to the platform's function. We do not use cookies to build advertising profiles or track you across other sites. Our analytics partner (if any) collects aggregated usage statistics—like how many users access roulette tables during Idul Fitri—but never identifies you individually. You can disable cookies in your browser settings, but this may prevent jakartaqq from loading correctly.
Servers and Jurisdiction
Our servers are located in Southeast Asia and may sit outside your local jurisdiction. Your data is encrypted in transit (SSL/TLS) and at rest (AES-256). We comply with data-protection standards in Indonesia and follow privacy principles broadly consistent with international norms. However, our servers sit outside some users' home countries, so your data may be processed in a jurisdiction with different privacy law. By using jakartaqq, you consent to this data transfer.
Your Rights and Our jakartaqq Policy
Access, Correction, and Deletion
You have the right to request a copy of your personal data held by jakartaqq. Contact us via the in-app help menu or email, and we will provide a downloadable file of your account data within 30 days. You can also correct inaccurate data—for example, update your address or phone number—in your account settings. If you request deletion, we will anonymize your account and remove personally identifiable information, but we retain game history and transaction logs for 7 years to comply with financial regulations in Jakarta, Surabaya, Bandung, Medan, and Semarang.
Two-Factor Authentication and Password Reset
We strongly recommend enabling two-factor authentication (2FA) on your jakartaqq account. With 2FA, any login from a new device requires a code sent to your registered email or phone. This protects your account even if someone learns your password. If you forget your password, use the reset link sent to your email—valid for subject to verification. Do not share password-reset links with anyone. If you suspect someone accessed your account without permission, contact our support team immediately. We can freeze your account and review its activity history.
Third-Party Links and External Services
Our jakartaqq platform may link to external websites (e.g., payment provider sites, sports data providers). We are not responsible for the privacy practices of those external sites. When you leave jakartaqq, their privacy policies apply. Read their privacy notices before entering your information. Our platform itself does not integrate with social media or third-party login providers, so you cannot sign in via Facebook or Google—only via your jakartaqq email and password.
Key takeaways
- We collect account data (email, ID, payment method) and behavioral data (bet history, login times) to manage your jakartaqq account and comply with regulations.
- We do not sell your data to third parties. We share it only with payment processors and anti-fraud partners under confidentiality agreements.
- Your data is encrypted in transit and at rest. Our servers sit outside some jurisdictions; by using jakartaqq, you consent to this transfer.
- You have the right to access, correct, and delete your personal data. Contact our support team via in-app help or email.
- Enable two-factor authentication (2FA) to protect your account from unauthorized access.
- We retain account and payment data for 7 years per anti-money-laundering law; behavioral data for 3 years.
Contact Us About Privacy
If you have questions about our privacy practices or want to exercise your data rights, contact us through the in-app help menu on jakartaqq. You can also email our support team directly. We aim to respond to privacy requests within 14 days. If you believe we have mishandled your data, you have the right to file a complaint with your local data-protection authority or regulator. Our privacy notice may change periodically—we will notify you of major changes via email or in-app notification. Your continued use of jakartaqq after an update implies acceptance of the new terms.